Maple Tree
Dog Training

1. Services Provided

All training is delivered using ethical, force-free, positive reinforcement techniques tailored to each dog’s individual needs. Services include bespoke training packages, in-home consultations, and structured training plans designed to support behavioural goals, enrichment, and emotional wellbeing.

Please note: A free in-home consultation is required before training services commence. This session helps identify your goals and allows us to create a personalised training plan that meets your dog’s needs.

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2. Booking, Invoicing & Payments

An invoice will be sent following your consultation, outlining your selected package and payment details. Training packages  must be paid in full prior to the first session. Accepted payment methods include Visa, Master Card, Apple Pay & Klarna. 

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3. Cancellations & Rescheduling

A minimum of 48 hours’ notice is required to cancel or reschedule a session. Late cancellations may result in a fee or loss of that session. Sessions missed without notification are non-refundable.

Weather Conditions: In the event of severe weather that may impact safety or the effectiveness of training (e.g. extreme heat, heavy storms), sessions will be rescheduled at no additional cost.

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4. Client Responsibilities

Clients are expected to attend sessions, ensure their dog is in good health, and provide honest and detailed behavioural history. During sessions, please ensure children and other dogs are safely managed to allow for productive training.

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5. Results & Progress

Progress depends on multiple factors including your dog’s age, temperament, environment, and your consistency with training between sessions. While Maple Tree Dog Training is committed to ethical, evidence-based support.

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6. Safety & Welfare

Dogs that are unwell, injured, or distressed should not participate in training. If needed, referrals to appropriate veterinary or behavioural specialists may be discussed.

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7. Data Protection & Privacy

Client data is stored securely in accordance with GDPR. Any photos or videos captured during training for social media or marketing will be shared only with consent form signing. These media will focus on your dog and will not reveal personal details about you, your household, or identifiable surroundings.

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8. Intellectual Property

All materials, branding, logos, and educational content provided by Maple Tree Dog Training are protected under copyright and may not be copied, reproduced, or used without permission.

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9. Liability

While every effort is made to ensure safe, supportive sessions, Maple Tree Dog Training™ accepts no liability for injuries, damages, or loss that occur outside of the training context or as a result of failure to follow guidance.